Privacy Policy

1. Information We Collect

When you interact with Damini Daynight Spa through our website, phone calls, WhatsApp messages, or in-person visits, we may collect:

• Name and contact details (phone number, email address)
• Booking preferences and appointment history
• Health information relevant to providing safe massage therapy
• Website usage data (pages visited, time on site) via analytics
• Communication records (WhatsApp messages, emails, contact form submissions)

2. How We Use Your Information

We use your personal information solely to:

• Process and confirm your booking appointments
• Communicate appointment reminders and updates
• Provide personalized wellness treatments safely
• Send relevant offers and wellness information (with your consent)
• Improve our website and service quality
• Comply with applicable Indian laws and regulations

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• Trusted service providers who help us operate (e.g., analytics providers, email services) — under strict confidentiality agreements
• Legal authorities, only when required by Indian law or court order

4. Cookies and Analytics

Our website uses cookies to improve your browsing experience. We may use Google Analytics to understand website traffic patterns. This data is anonymized and does not personally identify you. You may disable cookies in your browser settings, though some site features may not function optimally.

5. WhatsApp Communications

When you contact us via WhatsApp (+91 9987989262), you consent to communication through that platform. WhatsApp messages are governed by WhatsApp's own Privacy Policy. We do not store your WhatsApp messages on external servers beyond what is necessary to respond to your inquiry.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we encourage you to use strong passwords and caution online.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with relevant Indian data protection authorities

8. Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Booking records are typically retained for 2 years. You may request earlier deletion by contacting us.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without verifiable parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be announced on our website. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions, data access requests, or concerns, please contact us: